Call Center
We run inbound and outbound calling for current and potential customers. You can keep the line inside your company or hand the whole queue to Integralcons.
Services
Services We Offer
Call center, collections, inbound support, virtual assistance and live chat, run by experienced agents.
Debt Collection
A dedicated team follows outstanding and past-due payments. Amounts vary by account. Agents stay professional and you receive a record of each attempt.
Inbound Requests
When a customer or employee calls in, an agent answers. Help-desk and contact-center queues are both covered.
Customer Support
Customer service representatives work the issues through to a clear next step, on the phone or in chat.
Virtual Assistance
Remote agents cover customer service, technical support and sales calls, so you can add capacity without a new office.
Live Chat Support
Live chat agents answer questions while the customer is still on your site, and the conversation is logged with the rest of your reports.